Q: How long will it take before my website is up and running?
A: Often, the completion of a website will depend on our clients specific needs. If for example you have a deadline which must be reached, we will do everything in our power to make sure your site is operational by that date. It is important to remember however that in order to build your website efficiently we will need your help. Generally, the most common delay in website production actually comes from the clients end, as we will need to be given the correct content (images etc.) in order to proceed quickly. Providing that you have the time to help us make things happen, we can have your business online in around one to two weeks following your first consultation.
Q: Will we need to meet face to face regarding website design/content etc.?
A: In most cases, a traditional meeting between our design team and our client is unnecessary as any communication can be achieved via the telephone or by email. Our website concepts are placed online in a secure area which can only be accessed by you and our staff. Then communications can begin as to how those concepts can be developed until satisfactory. This is the general way in which we like to operate however, we do have meeting rooms available if that would be more to your liking.
Q: Once my website is up and running, do you offer any support with regards to website maintenance or just general assistance?
A: don’t worry, once your site is operational we won’t just leave you to figure things out for yourself! We support all the websites we create 100% and will always be available to answer any questions our clients might have. In fact, we will even take care of your website for you until you’re ready to take control for yourself. And, to get you up to speed, we offer a series of helpful online tutorials that will have you maintaining your website by yourself in no time.
Q: Am I able to update my website myself?
A: Of course you can! Although the method by which you choose to update your website will depend on your own personal preferences. If for example your website is consistent of only a few pages, and you wish to make changes to it only rarely, then it might be more effective to simply ask our team to make the changes themselves. If, on the other hand, yours is a much larger website, requiring frequent changes and constant upgrades, it might be better if you learn to take care of this maintenance yourself with help from our extensive collection of online tutorials. Of course if you’d rather leave that type of thing to the experts, we will be happy to make changes to any of our sites, no matter the size.
Q: Can you provide our web hosting services as well as our web design?
A: Absolutely. You’ll no longer have to run around chasing down individual companies to deal with different aspects of your website. We take care of everything! From your domain name, to your email address, to your website design we do it all. And, best of all, unlike most companies which will try and charge you monthly for “web hosting fees”, we’ll take care of the web hosting, and pay your web hosting fees for you! Simple.
Q: Will my website come with an email address?
A: It sure will, it fact you’ll probably want several to be set up in relation to your new website. sales@your-domain-name.com, info@your-domain-name.com, and yourname@your-domain-name.com are all common choices which will be available to you once you sign up.
Q: From where will I be able to upgrade my website?
A: Providing the website we design for you is built using a content management system, you’ll be able to upgrade your website from anywhere providing you can access an internet connection. This can be done as rarely, or as frequently as you like, or you could leave all the work up to us for a minimal charge.
Q: What sort of training will be provided with my content management system?
A: We provide extensive online video tutorials that cover everything you need to know. Once you’ve gone through this course, you’ll know everything you need to know regarding the maintanence of your site.
Q: How much will my website cost?
A: The price of your website will vary depending on the level of work involved in its development. For small static sites, you’ll be looking at a basic set-up charge of $1000, excluding further maintenance fees. If however you’re after a larger E commerce site, the develpoment cost will set you back anywhere from $1999 - $4999. Feel free to give us a call so that we can discuss your potential website with you in depth, and give you a fixed quotation.
Q: Is it easy to accept credit cards on my site?
A: The acceptance of credit cards through your website can be achieved using a number of different methods. To find out which one is right for your business, we will need to discuss with you your specific requirements. Basically, you can look after peoples credit card payments yourself, or you can pass that job on to a secure web-based company which will deal with this side of your website for you.
Q: How many pages can I have on my site?
A: You can have as many as you like. For SEO reasons, the more pages which make up your site, the more likely your site will be visited by your target audience.
Q: I have an existing website which needs to be upgraded. Can you help me with this?
A: Certainly. We are not just here to build your website from scratch, we are also happy to look at any existing websites you may have to see how we can help spruce them up a bit. We will even go as far as to re-design the entire site for you, giving your business a completely new image. If you’re uncertain as to whether your website is up to date, just let us have a look at it, free of charge, and we can offer you the best advice on whether it needs to be upgraded or not. |
